The website, http://www.unboxaudio.in, is owned and operated by UnBox Audio, a proprietorship business, registered at address: HNo. 22/232/A, UGF 001, PLOT NO. 47, Ocean Mist, La Oceana Colony, Near Kamat Megamart, Dona Paula, Panaji, North Goa, Goa, 403004. All information, products, and services displayed on the website serve as an "invitation to offer." Your purchase order constitutes an "offer" and is subject to the terms and conditions outlined below. UnBox Audio reserves the right to accept or reject your offer without providing a reason.

By using the website, you confirm your acceptance of these terms and conditions, which constitute an agreement between UnBox Audio and you as the customer. UnBox Audio reserves the right to modify these terms at any time, and the updated terms will apply to all subsequent orders and use of the website.

Consumer Protection

UnBox Audio adheres to the provisions of the Consumer Protection Act, 2019, to ensure fair practices in all transactions.

Eligibility to Purchase

Customers must be at least 18 years of age or have the consent of a parent or legal guardian to place orders or make payments on the website.

Product Representation

While Unbox Audio strives to display product colors and finishes as accurately as possible, variations may occur due to differences in display settings or lighting conditions. Such variations do not constitute grounds for returns or cancellations.

Pricing and Availability

Price Changes: Prices and product availability are subject to change without prior notice at the sole discretion of UnBox Audio.

Incorrect Pricing: If a product is listed at an incorrect price, UnBox Audio reserves the right to cancel the order, even if payment has been received. In such cases, a full refund will be issued.

Pricing and Taxes

All prices displayed on the website are inclusive of applicable Goods and Services Tax (GST) unless otherwise stated. The final invoice will show the GST breakdown as per Indian tax regulations. UnBox Audio reserves the right to adjust prices to reflect any changes in GST rates or other applicable taxes.

Order Fulfillment

UnBox Audio will be responsible for the fulfilment of orders shipped to locations serviced by approved private courier companies.

Delays and Non-Delivery

Customer Responsibility: Ensure that accurate delivery information is provided, including full name, address, and contact details. Any additional costs for re-delivery due to incorrect information or recipient unavailability will be borne by the customer.

Non-Delivery: UnBox Audio is not liable for non-delivery resulting from incomplete or inaccurate address details provided by the customer.

Customer Information

Customers must provide accurate and complete information when using the website. UnBox Audio reserves the right to verify customer details and reject orders if the information provided is found to be incorrect.

Consequential Loss

UnBox Audio is not responsible for any consequential or incidental damages arising from the use of services on the website, including but not limited to:

·       Loss of revenue or profits.

·       Delays or non-deliveries.

·       Service interruptions due to technical issues or negligence.

Third-Party Fraud

UnBox Audio is not liable for any credit card fraud or misrepresentation by third parties. Customers are advised to ensure the security of their payment methods.

Intellectual Property Rights

All content on this website, including but not limited to images, product descriptions, logos, graphics, design elements, text, and software, are the exclusive property of UnBox Audio or the respective brands/ distributors of the products displayed and are protected under applicable copyright, trademark, and other intellectual property laws of India. Unauthorized reproduction, distribution, modification, or use of any content from this website is strictly prohibited and may result in legal action.

Limitation of Liability

UnBox Audio is not liable for:

·       Direct, indirect, or consequential damages arising from the use or inability to use products or services.

·       Unauthorized access to or alteration of customer data.

·       Any other matters related to the website's performance, including system damage or data loss.

Additionally, UnBox Audio is not responsible for the unavailability of the website during maintenance or unforeseen interruptions.

Force Majeure

UnBox Audio shall not be held responsible for delays or failure in performance resulting from causes beyond its reasonable control. These include, but are not limited to, acts of God, natural disasters, pandemics, government actions, strikes, supply chain disruptions, or interruptions in telecommunications or internet services. In such cases, UnBox Audio reserves the right to extend timelines, cancel orders, or take other reasonable actions as necessary to mitigate the impact of such events.

Dispute Resolution

In the event of any disputes, disagreements, or concerns arising from the use of our website or services, customers are encouraged to contact us at connect@unboxaudio.in for amicable resolution. We are committed to resolving issues fairly and promptly. If a dispute cannot be resolved within 30 days of the initial contact, the matter will proceed to the courts in Goa as specified in the Exclusive Jurisdiction clause.

Exclusive Jurisdiction

This agreement is governed by the laws of the Republic of India. Any disputes arising from these terms will fall under the exclusive jurisdiction of the courts in Goa.

Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

Website Accessibility

UnBox Audio is committed to making our website accessible to all users, including those with disabilities. We strive to comply with applicable accessibility standards. If you experience any accessibility issues or require assistance in navigating our website or accessing information, please contact us at connect@unboxaudio.in, and we will work to provide the information in an alternative format.

Related Policies

For detailed information on our Privacy, Shipping and Returns policies, please refer to the dedicated sections in this document. These policies are an integral part of these Terms and Conditions and govern all applicable transactions.

Contact Us

If you have any questions or concerns about the Terms and Conditions, please contact us at:

Email: connect@unboxaudio.in
Whatsapp:+91 9764227764
Registered Address: HNo. 22/232/A, UGF 001, PLOT NO. 47, Ocean Mist, La Oceana Colony, Near Kamat Megamart, Dona Paula, Panaji, North Goa, Goa, 403004.